• Diversity Training
During the training sessions, participants and the consultant will discuss and explore the myths about diversity in guided, facilitated, interactive and experiential dialogue. Basic skills training in acceptable workplace communication will be taught through lecture as well as through role-play to engage participants. Respect, tact, effective use of language and shared meaning of language require a common definition in order to deter misunderstanding. Together, the participants will create those definitions. Their active involvement is essential to “buy-in.” Active individual and group participation will be continuously and sensitively encouraged (with the understanding that different customs, heritage, and personality traits will determine the comfort levels of the participants).

• Conflict Management
Conflict is a natural occurrence in the workplace. Conflict is a powerful motivator for positive growth and change. This program teaches participants ways to defuse destructive conflict, and use personal differences and strengths to actually enhance their organization. This program pays a great amount of attention to listening and questioning skills. The approach is Hegelian, in that participants learn to understand their opponent’s points of view as well as they understand their own. Such mutual understanding often diffuses difficult conflict immediately.

• Stress Management
Based on the psychological theories fostered at the Bolletieri Tennis Academy on high achieving performers, this program explores the physical, emotional and psychological issues related to stress. The hands on training helps participants take a close look at life-balance, physical and emotional fitness and their own personal commitment to health for themselves and their organization. High achieving performers regularly monitor their thoughts and their behaviors. They see the impact distress has on the entire organization. The program helps them create a personal plan for a better life.

• Team Building
This high-impact, experiential program integrates indoor classroom training, indoor or outdoor team building activities, and feedback assessments on team effectiveness. This powerful combination of learning tools gives participants a strong sense of effective team styles/practices. It provides an opportunity to define how others view their skill level against effective practices. The activities used are problem-solving and communication-oriented, not physically challenging. By surfacing critical team issues, their effectiveness and productivity will improve. Results include building trust, communication, motivation and identifying specific strategies to create a strong team. Action plans are developed that will determine what each team member can do differently to increase team productivity back on the job.

• Presentation Skills
A powerful presentation skills program that can influence the decisions and actions taken by audiences. Participants identify delivery needs, organize content, and learn techniques to convince, involve, and impact others. Comprehensive video practice is provided in a supportive, non-threatening environment. Participants will reduce anxiety and increase their confidence during presentations. With carefully-set objectives, persuasive content, and powerful openings and closings, participants will maximize their delivery impact to audiences of all sizes.

• Public Speaking
Most people would rather be eaten by alligators than get up and speak in public. This program eliminates the myths associated with public speaking and offers practical advice to new or seasoned professionals looking to improve their current skill sets. Participants will create their own framework for any topic on which they need to speak, and will learn valuable techniques to enhance their basic speaking format, while tailoring it to specific audiences.

• Time Management
Shorter deadlines, competing priorities, meetings, interruptions and higher quality expectations are just some of today’s time challenges! Do you have more work and less time? Can you make more time? You do have all the time there is! The problem is not a shortage of time, but how you use it. It’s a matter of self-discipline: doing what you know you should do, regardless of whether or not you feel like doing it. What “kills” time in your organization? Meetings? Team conflict? Negative behaviors? Too much work? Understanding the impact TIME has on your organization is not a “cure” but it can make the insurmountable issues manageable!

• Mastering Change
Success in business today requires employees to become more entrepreneurial, take more initiative, accept responsibilities, and become partners in making change work for organizations. This fast-paced program provides participants with the knowledge, skills and tools they need to success in the changing workplace. They apply the skills of transition management to a current challenge facing the organization. Improved productivity, commitment, creativity, and customer service can result when employees learn to be more resilient, flexible and adaptable. This program helps to restore motivation and productivity, since it provides a sense of direction for each employee. It can be used to support a variety of major change initiatives, including reorganization, quality, self-directed teams, and re-engineering.

All workshops will be customized to fit the needs of the client company.

If you would like more information on our services or would like to set up an informational meeting, please call S. Thomas Wharton, Managing Partner at 401.884.7959, Ext 301, or email twharton@oipartners.net.